FAQ

Questions, answered plainly.

A few of the things people ask us most. If your question isn't here, just reach out — we're happy to help.

Frequently asked questions

  • Is Nutriome a medical test?

    No. Nutriome is a non-diagnostic wellness service — it doesn't replace medical care or a doctor's advice. If something in your picture is worth raising with a professional, we say so plainly and point you in the right direction.

  • What do I actually receive?

    A personalised picture across eight areas of wellbeing, written in plain language and yours to keep. With Precision, you also get a one-to-one session with a dietitian to talk it through.

  • How is this different from a DNA kit, a gut test or a blood panel?

    Each of those shows a single slice. Nutriome reads several layers of your biology together — and a person helps you make sense of them, rather than leaving you with raw numbers. You can also re-measure over time and follow how things shift.

  • How does sample collection work?

    It begins with a single collection. We guide you through every step and keep it simple; the exact details depend on the package you choose.

  • Where is my data held?

    Your biological data is held to European data-protection standards, and it stays yours. You can read more in our privacy notice.

  • Who is Nutriome for?

    People who want to understand how their body works and act on it — without needing a science degree. It is a wellness service, not a replacement for medical care.

  • Do you share prices?

    We share pricing directly with early-access members as we open places. Reach out and we will walk you through what is right for you.

  • When can I start?

    Early access is opening to a limited number of people. Send us a note and we will be in touch when your place is ready.

Still curious?

We'd love to hear from you. Reach out and we'll answer anything — and let you know when early access opens.